WE MUST STRONGLY ENFORCE THE FOLLOWING TERMS AND CONDITIONS. DUE TO THE NATURE OF THIS INDUSTRY THERE ARE COMMITMENTS WE MUST MAKE LONG BEFORE YOUR ARRIVAL! PLEASE, CAREFULLY READ ALL OF THESE TERMS AND CONDITIONS, BEFORE MAKING YOUR RESERVATION.
Terms and Conditions
1. Ruby Mountain Helicopter Skiing package includes powder skis and poles, professional guides, use of transceivers.
1a. The three day tour package includes 3 nights lodging double occupancy, breakfast and lunch each day, dinner on the 2nd and 3rd nights, ski rental, Elko Airport Shuttle, guide service and a vertical guarantee of 18 runs.
1b. The single day includes lodging on your arrival night, breakfast and lunch, ski rental, Elko Airport Shuttle, guide service, and a guarantee of 6 runs.
2a. Our weekend package runs Friday, Saturday, Sunday, our midweek package runs Monday, Tuesday, Wednesday. You will arrive prior to your first day of skiing. The packages end on Sunday and Wednesday.
2b. Single Day skiing is available only on Thursdays. You will arrive on Wednesday evening.
3. A $1000.00 deposit per person is required to reserve space for the 3 day package. A $325.00 deposit is required to reserve space for a single day with Ruby Mountain Helicopter Skiing. This deposit is nonrefundable under any circumstances. This includes a drought situation, or if Ruby Mountain Helicopter Skiing should cancel you, and the situation of an injury related cancellation. We recommend Trip Insurance!
4. If full payment is not received 60 days prior to the first day of your reservation, Ruby Mountain Heli-Ski reserves the right to release the seat.
5. If a cancellation is received before the reservation date, and the skier has an immediate replacement for the trip booked, the deposit and balance paid will be transferred to the replacement, subject to the rescheduling fee. If a skier does not have a replacement skier at the time of cancellation, and the cancellation is within 60 days of their reservation date, all payments (deposit and balance) will be retained by Ruby Mountain Helicopter Skiing If Ruby Mountain Helicopter Skiing is able to fill the seat with a full pay skier we will refund all payments less a $250.00 rebooking charge. We reserve the right to fill the seat with a non full pay skier in which case there is no refund.
6. A $45.00 rescheduling fee per person will be charged for all scheduling changes.
7. A $1000.00 deposit is required for a position on our wait-list for the 3 day package, or a $325.00 deposit for the single day. We recommend this option if you have a specific date that you're interested in and we are currently booked. This deposit will be transferred to a confirmed booking as it becomes available. Each wait-list individual who becomes confirmed will be notified by email, and the non-refundable deposit clause becomes effective immediately. Waitlisted skiers may claim their deposit at any time.
8. Ruby Mountain Helicopter Skiing will take standby skiers on a space available basis at the rate of $750.00 per day, which includes breakfast, lunch, and 6 runs. Skiers must arrive by 6:30 A.M. on the day you wish to ski. Standby skiers are subject to last minute cancellation of their seats due to lift changes, weight problems, or other conditions that warrant not flying or skiing.
9. Ruby Mountain Helicopter Skiing accepts Mastercard, Visa Cards, and AMEX for deposits only. We prefer the Balance due payments be made by check. Any balances paid on a credit card are subject to a 3% administrative charge.
10. Bookings can be made up to 1 year in advance.
11. Extra vertical skied will be charged at the rate of $400.00 per run per lift (i.e. over 18 runs/3 day tour, 6 runs/single day). RMH reserves the right to move guests to equal loads for the helicopter which may result in reducing the size of your group and increasing the cost of your lift. RMH reserves the right to terminate extra vertical skiing at any time.
12. Any skier making multiple reservations is responsible for seeing that everyone in his party receives, completes, and returns a Skier's Information form within thirty days of receiving it. Ruby Mountain Helicopter skiing requires addresses and phone numbers of all persons enabling us to correspond with each person individually. It is possible you may be skiing with persons outside your group. Helicopter lifts are determined by the weight and number of skiers within each group, safety is the key determining factor.
13. EVERY SKIER WILL BE REQUIRED TO SIGN A WAIVER BEFORE SKIING. ANY APPLICANT UNDER THE AGE OF EIGHTEEN MUST HAVE A PARENT OR GUARDIAN SIGN THE RUBY MOUNTAIN HELI-SKI WAIVER
14. If, on any day you elect not to ski or to return to base earlier than the rest of your group, you are free to do so when we can consolidate an entire ski group. The runs skied or made available that day will be deducted from your run total. This is in effect until the guarantee has been reached. If you are injured during your stay or choose not to ski, there will be no refund or compensation for unskied runs.
15. If you wish to fly out because of your ability, injury, airline flight scheduling or any other reason, and the helicopter flight out is unscheduled, you will be responsible for additional charges
16. Refunds are given only if a person gets less than the guaranteed amount of flying due to inclement weather, avalanche hazard or breakdown of equipment. These refunds are based on the unskied runs of the individuals who have skied the most runs for the duration of their tour (runs made available). When we are unable to fly we have optional snowcat skiing. One cat run equals 1 helicopter run, with a minimum of 3 cat runs. If, at the end of 3 days, you have received less than 18 runs, you will receive a refund at the rate of $80 per run. If at the end of the single day you receive less than 6 runs, you will receive a refund of $80.00 per run. We do not refund guests who do not reach their footage due to poor skiing ability, fitness or injury.
17. Additional ferrying fees may be applied when skiing remote areas.
18. In the event Ruby Mountain Helicopter Skiing should cancel you as the result of a drought situation
your options are as follows:
a. To reschedule with Ruby Mountain Helicopter Skiing at a later date, same year.
b. To leave total amount with Ruby Mountain Helicopter Skiing, and not be subject to any increase in package price for the following year. A fuel surcharge may be applied.
c. To leave your deposit with Ruby Mountain Helicopter Skiing for the following year, and receive a refund of your balance paid. You will be subject to additional price increase for the following year and must be rescheduled within that year.
d. Refunds will be mailed to the holder of the space within 60 days following their trip or cancellation date.
19a. On the rare occasion that the skiers are confined to skiing in the snowcat for the three days of the tour, RMH will refund the amount of runs not skied at the refund rate of $80 per run and will give each skier a $500 deposit toward another trip in the current year or following year. This courtesy deposit has no cash value and is not transferable. This offer only applies when no heli-skiing occurs.
19b. If on the single day ski package we are unable to fly in the helicopter, we will refund you $80 per run, up to 6 runs.
20. Prices and policies are subject to change at any time. A fuel surcharge may be applied.
After carefully reading this information, please call our year-round office with any further questions or to confirm a reservation, 775-753-6867, 775-397-1215, fax 775-345-3205 or 775-753-7805, email email@example.com.
The Rubies are magic, and can offer you the greatest ski experience of your lifetime. We're looking forward to another great ski season, and sharing the Ruby Mountains with you.
Joe and Francy Royer